VEHICLE COLLECTION AND RETURN Collection is Monday – Friday 1pm – 4pm, Saturday 9am – 11.30am. Return is Monday – Friday 08.30am – 11.30am, Saturday 9am – 11.30am. Failure to comply with these times will result in the hirer being charged and liable at the rate of £100.00 per hour as liquidated damages and being uninsured. This sum represents a genuine pre-estimate of our loss. No refund is given for early vehicle returns. On return of the vehicle the hirer is to ensure that the vehicle is clean and tidy and that the chemical toilet is clean and free from waste. Each carries an additional charge of £75.00 payable by the hirer in the event of the hirer failing to ensure such cleanliness. It is the hirer’s responsibility to check that on collection the vehicle is free from damage and defects.
DELAYS While we will endeavour to make every effort to ensure the vehicle is ready at the agreed time, circumstances may arise outside of our control and, subject to the ‘LIABILITY’ section of these terms and conditions, we accept no liability other than the refund of any complete day or days lost.
AVAILABILITY We will make every effort to ensure that the reserved vehicle is available for the hirer at the correct time. If, due to circumstances beyond our control, this is not possible and if an alternative comparable vehicle or acceptable vehicle is not available then, subject to the ‘LIABILITY’ section of these terms and conditions, our liability is limited to the refund of all monies paid by the hirer.
MOTORHOME SYSTEMS We will carry out a full Pre-Checkout Inspection (PCI) on every vehicle before the commencement of hire. The PCI involves testing every system on board the vehicle to ensure they are operating correctly. In conjunction with this the hirer will be taken on a tour of the vehicle and shown how each system works (and that it works). Should an onboard system fail during the hirer’s hire, we will make every effort to remedy the fault whilst the hirer is away but in some cases this may not be possible and, subject to the ‘LIABILITY’ section of these terms and conditions, we will not be held responsible and will not refund any monies should a loss of service be encountered.
FUEL, GAS AND WATER A full tank of fuel is supplied with the vehicle at commencement of hire and the vehicle is expected to be returned with a full tank. A charge of £4.00 per litre will apply for any fuel shortage as liquidated damages and will be payable by the hirer. This sum represents a genuine pre-estimate of our loss. It is the hirer’s responsibility to check and maintain oil and water levels to vehicle specifications and to put the correct fuel into the vehicle. One full refillable gas cylinder will be supplied at commencement of hire. This must be returned full or a charge of £30.00 will be made. A second gas cylinder (Calor) is available for a non-refundable amount of £30.00. Any cylinders lost or incorrectly exchanged will be charged to the hirer and will be payable by the hirer.
GENERAL The hirer must ensure that all passengers wear seat belts provided. The hirer is responsible for all parking/motoring offences during the hire period and will pay an administration fee of £25.00 to us on top of the fine. The hirer must ensure the vehicle is not overloaded and carries only the correct number of passengers as per vehicle specifications. The hirer must not use the vehicle for hire or reward. The hirer will not tow any vehicle or trailer behind the vehicle unless our prior agreement has been obtained. The hirer will not allow any pets into the vehicle unless our prior agreement has been obtained. The hirer is responsible for ensuring the vehicle is locked when left unattended. The hirer will ensure all hatches and doors are securely fastened during transit. The hirer hereby acknowledges and agrees that: •We retain the title to the vehicle and its contents and that they possess the vehicle and its contents as a mere bailee only. •The hirer does not have any right to pledge our credit in connection with the vehicle and agrees not to do so. •They shall not agree, attempt, offer or purport to sell, assign, sublet, lend, pledge, mortgage, let on hire, or otherwise part with the personal possession of or otherwise deal with the vehicle. SMOKING We operate a strict policy of no smoking within our motorhomes. Failure to comply with this will result in a charge of £500.00 being made and being payable by the hirer as liquidated damages. This sum represents a genuine pre-estimate of our loss.