Hi, I'm Daniel

September 3, 2025

We hired this caravan for one week in August and, unfortunately, had several problems. On collection, the caravan was not as advertised: it had multiple dents, visible wear, and one tyre was dangerously underinflated (we had to visit a garage before towing). The handover person, not the owner, acknowledged the existing damage and assured us it would not cause issues, but no record was made. We took our own photographs. During the hire period, the bathroom sink fitting sheared off due to clear metal fatigue. This was not misuse and left us without a usable bathroom sink for the rest of the trip. We reported this on return, bringing back the broken part as evidence. We had highlighted that we were novice caravanners, yet no proper handover or familiarisation was provided. The check-in/check-out procedure required by Camplify was not followed at either end. The person at the collection admitted they did not know anything about the van or how to hitch it, and on return, no inspection was carried out, despite us explaining the issues we had experienced. Later, we unexpectedly received an email complaint alleging scratches down both sides of the caravan with photographs claiming permanent damage. We dispute this strongly. The drivers side never came into contact with obstructions, and the van already had deep panel damage when collected. At most, the nearside may have brushed roadside vegetation on narrow lanes, which is part of normal caravan use though may have required cleaning and polishing. We have asked for documentation for a detailed quotation and actual repair evidence costs, but the matter remains unresolved. This was a disappointing experience. We expected more information, support and communication both before and after the hire, and I would caution future hirers to be fully aware of the caravans condition and to insist that the full Camplify check-in and check-out process is followed and signed off.

August 19, 2025

We had an amazing time in the caravan it was immaculate very cosy in the evening, Daniel made sure everything was in the van we would need absolutely loved it

July 28, 2025

Brilliant caravan, ideal for bigger families. Would definitely recommend getting the awning with it, its very big and easy to use. Daniel was very helpful and handover was easy. Would highly recommend

July 21, 2025

Dan was very helpful and always on hand to communicate promptly. This was very useful, considering we had not used a caravan before. The caravan was well presented, comfortable beds. We will definitely be hiring again next year!

July 14, 2025

Perfect

July 3, 2025

Immaculate caravan, well equipped and would certainly use again.

July 1, 2025

Home from home. Daniel was also very helpful when trying to figure something out.

June 16, 2025

Great experience from start to finish. Its the first time I have hired a caravan and I had a few questions that were answered promptly. The handover was thorough and the caravan was clean. Would highly recommend.

September 28, 2024

Highly recommended. Communication Delivery and siting Cleanliness Attention to detail Communication Professionalism Approachable Daniel excelled in all of the above, I would highly recommend him and his caravan. First class service!!! Thank you Daniel!!

June 23, 2024

This was our first time hiring a van. Daniels communication was fab ! I asked many questions ( sorry ) and he got back to me with answers very prompt . He arrived on time , if not a bit earlier , to set up for us . He explained everything we needed to know . The caravan itself was fabulous ! So clean and modern . It had all the home comforts we needed . We had no complaints at all and will definitely be using Daniel again in the future . Thanks again